Terms and Conditions

Welcome to Bhur Bhuvah Pvt. Ltd. These terms and conditions outline the rules and regulations for the use of our website and mobile application. By accessing this website and/or app, we assume you accept these terms and conditions in full. Do not continue to use Bhur Bhuvah Pvt. Ltd.’s website or app if you do not accept all of the terms and conditions stated on this page.

1. Definitions

In these Terms and Conditions, unless otherwise specified, the following words shall have the following meanings:

"Company" refers to Bhur Bhuvah Pvt. Ltd.
"Website" refers to www.bhurbhuvah.com.
"App" refers to our mobile application available for download on Android and iOS.
"You" or "User" refers to the individual accessing our website or app.
"Products" refers to milk, grocery, and other consumables sold on the website and app.

2. Eligibility

You must be at least 18 years of age to use our website and app. By using our platform, you represent and warrant that you are legally capable of entering into binding agreements and meet all the eligibility criteria set forth by Bhur Bhuvah Pvt. Ltd.

3. Products and Services

Bhur Bhuvah Pvt. Ltd. offers products including but not limited to A2 Milk, Indigenous Breed Cow products, and fresh vegetables sourced from Makhanchor Gaupal Farms. The prices of products, availability, and delivery options are subject to change at our discretion without prior notice.

4. Ordering and Payment

All orders placed on our website or app are subject to availability. Bhur Bhuvah Pvt. Ltd. reserves the right to cancel or refuse any order for any reason. Accepted payment methods include credit cards, debit cards, UPI, and net banking. Orders will only be processed once full payment has been received.

5. Delivery

We deliver to specific locations within India, as outlined on our website. Delivery timelines may vary based on location, availability of products, and other external factors. Bhur Bhuvah Pvt. Ltd. will not be held liable for delays beyond our control.

6. Returns and Refunds

We offer returns and refunds only for products that are damaged, expired, or otherwise unfit for consumption at the time of delivery. Requests for returns or refunds must be made within 24 hours of delivery, along with relevant proof. Bhur Bhuvah Pvt. Ltd. reserves the right to deny any return or refund request that does not meet our policy conditions.

7. Use of the Website and App

You agree not to misuse our website or app for illegal or unauthorized purposes. Any violation of these terms may result in immediate suspension or termination of your access to the platform. You are responsible for maintaining the confidentiality of your login credentials.

8. Intellectual Property

All content, including text, images, logos, and designs, on the Bhur Bhuvah Pvt. Ltd. website and app is the intellectual property of the company and protected by applicable copyright laws. Unauthorized use of our content is strictly prohibited.

9. Limitation of Liability

Bhur Bhuvah Pvt. Ltd. will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or app, including but not limited to damages for loss of data, business interruption, or personal injury.

10. Governing Law

These terms and conditions are governed by the laws of India. Any disputes or claims arising from your use of the website or app shall be subject to the exclusive jurisdiction of the courts of [Your City].

11. Changes to Terms

Bhur Bhuvah Pvt. Ltd. reserves the right to modify these terms and conditions at any time without prior notice. By continuing to use our website or app, you agree to be bound by the updated terms and conditions.